Shipping policy
DELIVERY & RETURNS
Currently, Nyasia offers delivery service to UAE only.
Payment Options
- COD(Cash On Delivery) : Available
- Credit Card or Debit Card : Available
* In case of COD, we dispatch the order only after you have received a confirmation call by us. Please review correct mobile number when you place an order.
* We highly advise you to make card payment to ensure the fastest delivery because we can reduce screening time of your order.
- COD(Cash On Delivery) : Available
- Credit Card or Debit Card : Available
* In case of COD, we dispatch the order only after you have received a confirmation call by us. Please review correct mobile number when you place an order.
* We highly advise you to make card payment to ensure the fastest delivery because we can reduce screening time of your order.
Processing Time
Orders placed on business days before 12pm will begin processing on the same day. Orders placed after 12pm will be processed the following day.
Delivery Time
It usually takes 2~3 business days to deliver.
Delivery Charges
It will be calculated when you check out.
UAE: AED 15 (FREE delivery from AED 250 orders)
Operation Time
Saturday ~ Thursday: 09:00am to 06:00pm (UAE Time)
We don't operate on Fridays & Official Holidays.
Missed Delivery
If there is a chance you will not be home to receive your order, contact our Customer Care team at +971 56 635 1320 to reschedule delivery. If you have already missed the delivery appointment, an agent from our delivery partner will contact you by email to inform you of the missed delivery and will set a new time for another delivery.
Return Policy
-Return or exchange:
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. The return charges for shipping must be paid by you.
-Refund:
If you receive a damaged item, capture the photos of the product and whatsapp them to our customer service representative to this number +971 56 635 1320 within 24 hours. You will get the full or partial refund.